Cloud Advantages
The cloud has many advantages for all Dental Labs. : - It’s the future
- The Client Portal where your clients can enter cases
- Technician scheduling. Technician can login with their login/password and see only their daily schedule.
- LabMagic doesn’t need a local file server or a network for that matter.
- You no longer need expensive IT support unless your other apps require it.
- You don’t need expensive PC’s – it will run on any computer (including Apple) that is internet connected at any location.
- Staff and accountants can work offsite.
- New Clients can register online.
- Clients can register pickups – the Lab receives an SMS or email.
- No License limits on Users or Clients
- The Paperless Lab - save the environment, reduce mailing and labour costs
- As a Microsoft Partner we use Microsoft's Azure Azure cloud platform. This is the world's leading cloud platform with excellent security, speed, redundancy and backups.
General
- Barcode scanning to easily locate Cases.
- Keep your existing account system. Just export your sales, receipts and tax collected each month.
- Specific Reports for improving Dental Lab performance
- User Permissions Control
- LabMagic can run Multiple Lab from the same site.
- 3 tier Client Structure Client/Location(s)/Dentist(s) - great for large corporations who own multiple practices.
- email Invoices and Statements from the cloud.
- Client Portal
- TGA ready for Material and Equipment tracking
- Unlimited Price Lists
- Dentist Exceptions to Price List products
- Sales Representatives per Dentist
- Product Categories
- Client Categories
- User Categories
- Stock Categories
- Case Categories
- Courier Categories
- Advertisements on Statements
- Client Quotations
- Minimum and Maximum Turnaround Times
- Multiple Job Card formats
- Technicians Scheduling
- Technician tracking a performance reports
- Client Specific Price Lists
- User defined colour coding for all Categories
- Very fast input of New Cases
- Case Notes (for treatment plans)
- Upload any digital case files into the cloud storage (photos, STL etc)
- Lab Holidays
- Technician Holidays
- Lab created Bar Codes
- Price Rise increases on set percentages
- All LabMagic reports can be exported to PDF, Excel, text, Word, photos
- LabMagic reports can be sorted online by column .
- Material Certificates with fulling tracking
- Equipment Certificates with full tracking.
- Technician and Lab Staff appointments
Client Portal
- The Client Portal where your clients can enter cases, upload files, reprint invoices, search cases, check status, book pickups. This saves a lot of Lab time. You allow and allocate access to your clients (i.e. user name and password via an email).
- Upload of Digital information - images and digital files (STLs) can be uploaded
- trackable communications between the client and the Lab
- User can enter Cases directly into LabMagic
- Product selection from Lab defined product images.
- Reprint of Invoices
- The Client can track Case progress
- New Client Registration
- The Lab receives an email that the Client has entered a case with PDF details which includes to their uploads (e.g. STL files, photos).
Financial
- Credit Card Surcharges available
- Finance Fee Surcharge option for Late Payers
- 40 + Lab Specific Financial reports over any time period
- Copies of all invoices can be emailed to the client at End of Month
- Statements
- Aged Debtors
- End of Month processing (rollover)
- Batch email of monthly Statements
Production
- User defined Departments
- User Defined Processes for each Product
- Production Costings
- Auto allocation of work to Technicians
- Technician Loading report
- Active Cases per Departments
- Technician Schedules
- Improved workflow
- Technicians are doing the tasks that are most productive for the Lab
- Technicians are no longer looking for cases and doing paper work
- Ease of entering new Cases by office staff
- Printed shipping labels
- Tracking of couriers
- Technicians can easily access case photos, X-Rays etc
- Ease of Invoice creation
- Audit trail of all Technician
- Work Load is predictable.
- Forecast and eliminate bottlenecks
- Daily checklist - outgoing cases and daily work schedules
- Shipping Manifest for couriers
Case Management
- Bar Code Tracking
- Full Audit Trail within the Lab
- Technician tracking and Productivity
- Dentist Supplied Good tracking
- Cases Shipping Labels
- One click Invoicing
- Case tracking from the Computer
- Wildcard searching for Patients/Cases
- User Defined Special Dates
- 3 System Special Dates (Date-in, Date-out, Dentist Insert Date)
- Special Dates Reports
- Warning List Reports (missing, Behind schedule etc)
- On-Hold Department reports
- Case Location Reports
Stock
- Stock is under control
- Reduce slippage
- Reduced stock holdings
- Auto reordering
- Supplier/Products and Purchase Orders
International
- Multi-Language
- Multi-Currency
- Automatic Currency Conversions
- Multi-Currency Aged Debtors
- Materials per Product
- Shipping Manifests
- Commercial Invoices
- US and International Paper Sizes
- US and International Teeth Naming
- US and International Date formats
- Client can pay in third currency
- Materials Certificates in multiple Languages
- Value Added Taxes/State Taxes
- Suitable for Export Labs
- International Stock system
Profitability
- Billable Work doesn’t slip through the cracks
- Technicians can produce more through optimal use of time
- Better money collections – Credit Card surcharge, finance fee for late payers. reminder emails
- LabMagic does not replace your accounting package – you can keep your current system.
- Advanced reporting shows which products/clients/technicians are good performers
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