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LabMagic Features




Cloud Advantages

The cloud has many advantages for all Dental Labs. :

  • It’s the future
  • The Client Portal where your clients can enter cases
  • Technician scheduling. Technician can login with their login/password and see only their daily schedule.
  • LabMagic doesn’t need a local file server or a network for that matter.
  • You no longer need expensive IT support unless your other apps require it.
  • You don’t need expensive PC’s – it will run on any computer (including Apple) that is internet connected at any location.
  • Staff and accountants can work offsite.
  • New Clients can register online.
  • Clients can register pickups – the Lab receives an SMS or email.
  • No License limits on Users or Clients
  • The Paperless Lab - save the environment, reduce mailing and labour costs
  • As a Microsoft Partner we use Microsoft's Azure Azure cloud platform. This is the world's leading cloud platform with excellent security, speed, redundancy and backups.

General

  • Barcode scanning to easily locate Cases.
  • Keep your existing account system. Just export your sales, receipts and tax collected each month.
  • Specific Reports for improving Dental Lab performance
  • User Permissions Control
  • LabMagic can run Multiple Lab from the same site.
  • 3 tier Client Structure Client/Location(s)/Dentist(s) - great for large corporations who own multiple practices.
  • email Invoices and Statements from the cloud.
  • Client Portal
  • TGA ready for Material and Equipment tracking
  • Unlimited Price Lists
  • Dentist Exceptions to Price List products
  • Sales Representatives per Dentist
  • Product Categories
  • Client Categories
  • User Categories
  • Stock Categories
  • Case Categories
  • Courier Categories
  • Advertisements on Statements
  • Client Quotations
  • Minimum and Maximum Turnaround Times
  • Multiple Job Card formats
  • Technicians Scheduling
  • Technician tracking a performance reports
  • Client Specific Price Lists
  • User defined colour coding for all Categories
  • Very fast input of New Cases
  • Case Notes (for treatment plans)
  • Upload any digital case files into the cloud storage (photos, STL etc)
  • Lab Holidays
  • Technician Holidays
  • Lab created Bar Codes
  • Price Rise increases on set percentages
  • All LabMagic reports can be exported to PDF, Excel, text, Word, photos
  • LabMagic reports can be sorted online by column .
  • Material Certificates with fulling tracking
  • Equipment Certificates with full tracking.
  • Technician and Lab Staff appointments

Client Portal

  • The Client Portal where your clients can enter cases, upload files, reprint invoices, search cases, check status, book pickups. This saves a lot of Lab time. You allow and allocate access to your clients (i.e. user name and password via an email).
  • Upload of Digital information - images and digital files (STLs) can be uploaded
  • trackable communications between the client and the Lab
  • User can enter Cases directly into LabMagic
  • Product selection from Lab defined product images.
  • Reprint of Invoices
  • The Client can track Case progress
  • New Client Registration
  • The Lab receives an email that the Client has entered a case with PDF details which includes to their uploads (e.g. STL files, photos).

Financial

  • Credit Card Surcharges available
  • Finance Fee Surcharge option for Late Payers
  • 40 + Lab Specific Financial reports over any time period
  • Copies of all invoices can be emailed to the client at End of Month
  • Statements
  • Aged Debtors
  • End of Month processing (rollover)
  • Batch email of monthly Statements

Production

  • User defined Departments
  • User Defined Processes for each Product
  • Production Costings
  • Auto allocation of work to Technicians
  • Technician Loading report
  • Active Cases per Departments
  • Technician Schedules
  • Improved workflow
  • Technicians are doing the tasks that are most productive for the Lab
  • Technicians are no longer looking for cases and doing paper work
  • Ease of entering new Cases by office staff
  • Printed shipping labels
  • Tracking of couriers
  • Technicians can easily access case photos, X-Rays etc
  • Ease of Invoice creation
  • Audit trail of all Technician
  • Work Load is predictable.
  • Forecast and eliminate bottlenecks
  • Daily checklist - outgoing cases and daily work schedules
  • Shipping Manifest for couriers

Case Management

  • Bar Code Tracking
  • Full Audit Trail within the Lab
  • Technician tracking and Productivity
  • Dentist Supplied Good tracking
  • Cases Shipping Labels
  • One click Invoicing
  • Case tracking from the Computer
  • Wildcard searching for Patients/Cases
  • User Defined Special Dates
  • 3 System Special Dates (Date-in, Date-out, Dentist Insert Date)
  • Special Dates Reports
  • Warning List Reports (missing, Behind schedule etc)
  • On-Hold Department reports
  • Case Location Reports

    Stock

    • Stock is under control
    • Reduce slippage
    • Reduced stock holdings
    • Auto reordering 
    • Supplier/Products and Purchase Orders

        International

        • Multi-Language
        • Multi-Currency
        • Automatic Currency Conversions
        • Multi-Currency Aged Debtors
        • Materials per Product
        • Shipping Manifests
        • Commercial Invoices
        • US and International Paper Sizes
        • US and International Teeth Naming
        • US and International Date formats
        • Client can pay in third currency
        • Materials Certificates in multiple Languages
        • Value Added Taxes/State Taxes
        • Suitable for Export Labs
        • International Stock system

        Profitability

        • Billable Work doesn’t slip through the cracks
        • Technicians can produce more through optimal use of time
        • Better money collections – Credit Card surcharge, finance fee for late payers. reminder emails
        • LabMagic does not replace your accounting package – you can keep your current system.
        • Advanced reporting shows which products/clients/technicians are good performers